Intercultural Communication Training Module

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What Will You Learn?

  • Importance of inter-cultural competency in healthcare practices
  • Influences of your culture in your practice
  • Elements of cultural competency
  • Impacts of patients’ culture on your interaction with patients
  • Effective inter-cultural communication in clinical settings

Course Content

Module 1 – Introduction
Welcome to this course. Let's get into this module and see what you are going to learn!

  • Lesson 1.1 – Introduction

Module 2 – Pre-course assessment
After watching the video of Professor Laakso and Dr Tuttle, we believed you already have a brief understanding of the content in this course. Before we start our learning, let's finish 2 questionnaires in this module first, which include Intercultural Development Inventory (IDI) and Cultural Issues in Clinical Situation. These 2 questionnaires are related to your cultural competency and understanding about yourself when facing different clinical situations. Let's check this out!

Module 3 – What is culture?
After the tests, you may have some troubles about what are special, or what is worth noticing. This inability to recognize how culture is affecting our clinical practice is definitely what we are going to solve, so don't worry! Click on this module to deepen your understanding about culture first. You will definitely gain more insight after that!

Module 4 – Student sharing
From Module 3, you have deepened your understanding about "culture" and "cultural competency". In this module, we have invited physiotherapist students to share their stories about cultures in different countries. Let's check this out!

Module 5 – Communication methods
After understanding different cultures, you can find that language and communication is a key when we interact with these foreigners. However, are you confident that you can conduct an effective communication with your patients, especially if there is a language barrier between the patients and you? Let's come to this module, and see what a good communication can be performed!

Module 6 – Collaborative learning module
Great! You have already learned a lot about "culture", "cultural difference" and "communication". It's time for putting all the things into clinical practice. Let's come in this collaborative learning module, and have a look on how culture and communication can affect our physiotherapy sessions!

Module 7 – Self reflective
Finally you come here. You did a very good job, and here is the last learning module for you -- self-reflection. Let's come to this module and see if you can apply what you have learned in these scenarios that you may face in future!

Module 8 – Re-assessment and feedback
Congratulation! You have finished all the learning in this course. Please come to this final module, and perform the "Cultural issues in clinical settings" re-assessment so that we can examine the effectiveness of this course in improving students' cultural competency. Please also help to fill in the post-course questionnaire to give us some feedback!